I don't have access to the members area

I don't have access to the members area

If you have just joined our membership area and not received an email containing your username and password please check in your spam / junk folder. Server emails are usually delivered in a matter of seconds, but please allow up to 60 minutes for this to happen.


If after 60 minutes you still don't see the email with access instructions please attempt to reset your password from the login page:

https://codeprograms.memberportal.io/site/login/

Please use the SAME email address that you used on checkout


If the system recognises your email address it will send email instructions on how to reset your password, please follow these instructions to regain access to your account. 


If you don't receive that email or the system shows an error indicating that your account doesn't exist please raise a support ticket for our team using the "Add Ticket" button located in the header bar. 


If you have previously had access to our system, but it has suddenly stopped please ensure that there wasn't any payment issues (Applies to split play or monthly subscription customers only) as if we're unable to bill your payment method, your account will become locked. 

In this case you will need to raise a ticket with our support team who will re-activate your account, and take the relevant payment. 


For all other login quieres please open a ticket and our friendly team will get back to you.

Please note all tickets are responded to within 48 hours, although usually much faster. 

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